Shipping & Delivery
Shipping
We offer free domestic and international shipping!
Non-Sale Period:
- Free Domestic Shipping
- Free International Shipping
During Sale:
- Free Domestic Shipping
- International Shipping: $5 per square foot. A rug guide will contact you to confirm the shipping cost once the order is placed.
Delivery Information for Rugs
Ready-To-Deliver Rugs - Minimum Delivery Timeline Is On The Same Working Day.
Please be advised that the delivery of rugs is subject to a timeframe of rug making process for custom rugs.
We are pleased to inform you that our ready-to-deliver rugs are currently in stock. Our commitment is to dispatch all orders within same working day, excluding public holidays. This 24-hours timeframe includes the preparation and wrapping of your rugs for safe delivery.
Please note that the estimated delivery time may vary depending on the specific product and its availability at the nearest store. In many cases, items can be dispatch as quickly as the same day, or within a maximum of 1-2 business days from the time of order placement.
In addition to the dispatch time, please be aware that the delivery of rugs is subject to travel duration within India and internationally. This includes factors such as customs clearance, which may affect how quickly your order reaches its destination.
For custom-made rugs that are currently out of stock, please anticipate a dispatch timeframe of up to 90+ days. This period is necessary for the meticulous customization of handmade rugs.
Important Note: Due to a high volume of orders during sale periods, there may be a delay of 2-3 days in delivery times. We appreciate your understanding and patience during these busy times.